Through “Ascott Cares,” Ascott is committed to elevate cleaning protocols with increased sanitation of high-touch areas such as kitchen cabinet, door handles, wardrobe, TV remote controls, and light switches. Masks and hand sanitizers are also available in the units for guests’ use.

Ascott to ensure future-ready lodging offerings in post COVID-19 landscape

CapitaLand’s wholly owned lodging business unit The Ascott Limited, through its newly launched “Ascott Cares” commitment, ensures stringent hygiene and cleanliness standards, as well as safe distancing to continue providing safe homes for its guests, and a safe working environment for its staff.

Leveraging the existing design strengths of Ascott’s serviced residences, it redefines the guest experience to take advantage of emerging trends such as the increased popularity of working-from-home, deeper health and safety concerns, and a rapidly digitizing world.

Kevin Goh, CapitaLand’s Chief Executive Officer, Lodging, CapitaLand Group and Chief Executive Officer, The Ascott Limited, said: “Ascott’s serviced residences have remained resilient amid COVID-19. We continue to be the accommodation of choice by providing a safe haven for our guests who have placed their trust in Ascott. To cement Ascott’s position as a dominant lodging player and deliver more value for our guests and business partners, we are taking steps to ready Ascott for a post COVID-19 landscape. Ascott’s strong base of long-stay and corporate guests who appreciate the comfort, privacy and security of our spacious serviced residences remain the cornerstone of our business. We are working to double-down on this competitive advantage.”
Alfred Ong, Head, Global Operations, The Ascott Limited, for his part, said: “Ascott has always placed the safety and well-being of our guests and staff as our top priority. ‘Ascott Cares’ reaffirms our commitment to deliver high standards of cleanliness. Safe distancing in shared spaces and increased sanitation will be part of the new normal. A health and hygiene champion will also be appointed in each property to uphold these standards and act as an official liaison with local health authorities to ensure compliance with the latest regulatory health measures. With ‘Ascott Cares,’ our valued guests will have greater peace of mind and full confidence in our commitment to their well-being.”

The Ascott Limited properties in the Philippines include Ascott Bonifacio Global City Manila, Ascott Makati, Citadines Bay City Manila, Citadines Millennium Ortigas Manila, Citadines Salcedo Makati, Somerset Alabang Manila, Somerset Millennium Makati, and Somerset Olympia Makati.
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