Taking a step towards an enjoyable, safe, and accessible experience, Belmont Hotel Boracay, a six-story seaside haven impeccably landmarked in the heart of Boracay Newcoast, is introducing its “E-Concierge,” a mobile application that allows guests to control how they engage with hotel services and interact with the hotel’s associates in the new reality.
Traditionally, hospitality has been a conservative industry when it comes to technology as more emphasis has been placed on face-to-face interactions between staff and guests.
COVID-19, however, is changing all that. With the use of the Megaworld Hotels E-Concierge app, guests may now check-in online seven days prior to their reservation and completely skip the line at the front desk to avoid contact with other guests.
Hotel services information, restaurant and spa reservations, as well as cashless transactions can also be accessed via the mobile app eliminating the need to speak directly with a concierge or front desk attendant. This digitalization is also cultivating a high tech, not high touch, stay where travelers can control their experiences and room environments without risking social interaction.
For optimum luxury service, Belmont Hotel Boracay’s duty managers will be contacting each and every guest to ensure a truly personalized stay and that health and safety concerns are successfully addressed.
Belmont Hotel Boracay is part of the Megaworld Hotels’ brand, the largest homegrown developer of 100-percent Filipino hospitality in 3,500+ rooms and suites all over the Philippines, and is located at Newcoast Drive, Boracay Newcoast.
To find out more about its ongoing promotions and offerings, visit www.belmonthotelboracay.com or call Manila Reservations at (+632) 7720-1878 to 79, Boracay Reservations at (+6336) 286-2200 and (+63917) 8672515. Like the hotel on Facebook at Belmont Hotel Boracay and follow on Instagram at @belmont_boracay.