Midas Hotel and Casino embraces new normal

In line with the guidelines set by the national government and the Department of Tourism (DOT), Midas Hotel and Casino stepped up its safety and security measures for guests and employees, who will be staying in at the hotel amid the COVID-19 pandemic.

“Over the years, we have dedicated ourselves to providing our guests a safe, luxurious and enjoyable stay. Times have changed and given this challenging situation that we are facing, it is of utmost importance to stay true to our commitment of giving them a more secured environment,” Midas Hotel and Casino general manager Lily Santos-Adrid said.

Heightened health and safety protocols are in place across the property.

From guest pick-up at the airport, to arrival at the hotel to check in, heightened health and safety protocols are in place.

Floor markers reminding guests to observe social distancing are placed across the property. The guest’s luggage and other belongings are also sanitized before being delivered to the guest’s room.

In-room food orders are encouraged at all times to promote the safety of the guests and employees. Food is delivered and placed at the door for a no-contact transaction between the guest and the hotel staff. Once the guest checked out, PPE-equipped housekeeping staff disinfects the area to ensure the cleanliness and safety of the next occupying guest.

Dining areas are disinfected thoroughly before the next guests are allowed to use them.

At the hotel’s restaurants, dine-in guests will notice social distancing markers on restaurant tables to provide enough space required by health authorities. Disposable menus with checkboxes are handed out to minimize contact between guests and the hotel staff.

Daily disinfection of hotel areas, from the guest rooms and public areas, to its kitchens and offices, is done to raise the standards of safety at the hotel and provide a safe place for employees and guests staying in.

This article was first published in the Philippine Daily Inquirer’s Tours, Leisure & Chow (TLC) section.