The Department of Tourism (DOT) partnered with Concentrix Philippines to provide business process outsourcing jobs to displaced tourism workers nationwide.

DOT and Concentrix launched the virtual regional job fair titled “Mabuhay! Partnership: Overcoming Adversities Through New Opportunities” where about 10,000 BPO jobs will be made available to displaced tourism workers.

According to Tourism Secretary Bernadette Romulo-Puyat, the BPO and tourism are people-oriented industries and as such people in the tourism industry will be able to use their talents and skills in BPO jobs. 

“The DOT is taking this as a timely blessing for affected tourism workers. Our tour guides and frontline service providers certainly have an edge, especially those who speak foreign languages, as they find work in the BPO industry while tourism operations are still limited. Part-time jobs are also available, and have work-from-home arrangements in light of the new normal,” Puyat said.

Jobs that will be made available in the virtual regional job fair include customer service representatives, technical support representatives, frontline/specialists, supervisors, trainers, managers, and others for the human resources and recruitment, finance, IT, and marketing sectors. These are all applicable for on-site and work from home setups in light of the new normal.

Applicants to the new jobs must be at least high school graduate, can comfortably converse in English (knowledge of a foreign language is a plus), have good computer skills, have problem-solving skills, and have a pleasant personality especially when dealing with multiple concerns.

The hiring process will be completed in less than 24 hours after a series of online interviews and assessments. Hired applicants will be compensated while on training.

Concentrix operates in over 40 countries across the world. Philippines is its bedrock when it comes to investments, according to Concentrix Philippines vice president Amit Jagga. 

“More than 30 percent of our staff from a global perspective is actually from the Philippines. The skillset of the people in the hospitality industry are very powerful for us because of their ability to interact with foreign nationals and their customer service orientation,” said Jagga.

The virtual regional job fair will be on Sept. 22, 24, 29, and Oct. 1 for Luzon Cluster; Sept. 17, 18, and Oct. 1 for Visayas Cluster, and Sept. 15 and 16 for Mindanao Cluster.

The registration links for the said job fair will be announced at the DOT Facebook page (https://www.facebook.com/DepartmentOfTourism) and at the Concentrix Philippines Facebook page (www.facebook.com/ConcentrixPH).

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