Midas Hotel and Casino recently received the 2020 Agoda Customer Review Award. This is a recognition given by the travel book platform to hotel brands with guest review scores of over 8.0 from genuine customer reviews based on five key criteria including location, service, cleanliness, facilities and price.

“Recognitions like these definitely power us up to push forward and remain optimistic during these trying times. Our warmest gratitude goes to our customers and partners for their trust and loyalty to our brand,” Midas Hotel and Casino general manager Lily Santos-Adrid said.

Travelers who put up their reviews in the popular booking platform share their accommodation ratings and insights through informative, authentic reviews based on the key criteria mentioned. This year, the award was brought online and can be shared by the recipients using the hashtag #AgodaCRA.

This article was first published in the Philippine Daily Inquirer’s Tours, Leisure & Chow (TLC) section.

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